Salesforce is the world’s #1 customer relationship management (CRM) platform. It has helped companies worldwide evolve by shifting digital assets to the cloud and drive productivity & growth. If you’re running a success-driven organization, a professional Salesforce Development Company like Cloud Analogy is the perfect arrow in your quiver.
The Salesforce CRM system is a well-organized customer success software platform. Salesforce has developed innovative social and mobile cloud products that create fantastic and new ways to connect customers, partners, and employees with their leading sales and CRM applications.
#1. The prospect for Salesforce in 2019 in terms of revenue and growth
Salesforce has grown rapidly since its inception and has now become the world’s leading CRM. The best thing is that its prospects are expected to be good in 2019 and beyond.
What is the worth of Salesforce in 2019?
The organization currently has a value of $ 123 billion and employs more than 30,000 people with more than 150,000 customers. The organization has managed to generate the following revenue this year:
CRM market share 19.6%
Sales Cloud sales 34%
Service Cloud sales 30%
Marketing Cloud Sales 15%
2018 was an extraordinary year for Salesforce growth and the organization managed to generate an incredible $13 billion in revenue faster than any other software organization in history.
However, Salesforce believes that this is only the beginning, which is why they’re now targeting $26 to $28 billion in revenue by 2023.
#2. The next big topics in Salesforce are innovative products
Salesforce is the world’s leading customer relationship management software. To stay ahead in cloud-based CRM solutions, products are constantly updated by Salesforce with new features that help its clients attract, retain, and find new customers.
Here are 5 of the best Salesforce products and updates from 2019:
Whenever you log into Salesforce, there are saved lists that you may want to see immediately. With this new update, you can easily create a target list to be loaded as the standard list. This advanced feature allows users who have access to create any list by default. This saves a lot of time and boosts productivity.
The Salesforce Lightning Experience adds a public calendar that will efficiently and easily provide a busy team informed about all projects on schedule. You can easily make, view, or craft new appointments for providing a smoother experience as long as your calendar is public.
This has been a great renovation as compared to previous updates where salespeople don’t have access to calendars from the Salesforce Lightning Experience. Moreover, it will enable sales representatives to hide public calendars from their own calendar view.
Resource Booking for events
For some meetings, presentation equipment is needed. This new tool will help avoid duplicate booking of items. Users can also compare the availability of many resources by adding resource calendars to their own calendar view, saving a lot of time.
12 columns dashboards
Salesforce users can now create dashboards with 9 columns, but this update will increase its value to 12. The 2019 release contains half the size of the previous dashboard and adds more and shorter row columns that add several layout options and spaces to add additional items.
In the new update, Cloud Flow Designer has transformed into Flow Builder. Flow Builder now looks sleek and has a simpler user interface. Now you can quickly choose the right items or resources to add to your flow.
Due Winter 2020: Lightning Experience Rollout
The big launch of the Lightning Experience update is scheduled for the winter of 2020. The new interface is expected to add all new innovations to Salesforce that will encourage consumers to work more efficiently, increase their productivity, and ultimately help them achieve their business goals. The transition to Lightning Experience will be gradual and iterative, so it will be a good idea for companies to prepare for the expected changes, as quickly as possible. This will ensure that you understand how the features of your organization will work in the new interface and avoid pre-transition problems.
#3. The big numbers
After announcing record results for the fourth quarter and full fiscal year ending on January 31, 2019., it seems like Salesforce just cannot be stopped.
- Q4 Revenue: $3.60 billion, up 26% year on the previous year
- Total annual revenue: $13.28 billion – up to 26%
- Unexpected income: $8.56 billion – up to 22%
- Remaining commitments: $25.7 billion – up to 25%
- Operating Cash Flow (4th Quarter): $1.33 Billion -up 27%
- Operating Cash Flow (Full Year): $3.40 Billion -up 24%
We believe that the key to success is to place customers at the center of your business because there is no better source of business than referrals from satisfied customers.
If you are ready to adopt Salesforce in 2019 and beyond to advance your business, get strategic and technical guidance from the best Salesforce Development Company by choosing Cloud Analogy. Let us together transform your business now!