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CRM for Support
For every success-driven business, the first and foremost priority is to have a crystal clear picture of the business interactions and relationships at all touch points. Whether it is a lead, opportunity, first contact, sales pipeline conversion, up-sell, cross-sell, or after-sales service, the Salesforce CRM is all you need.
Built with customer care professionals in mind
Customer Service Agent
Customer Care Manager
Customer Care Supervisor
Customer Liaison Officer
Customer Care Coordinator
Bilingual Customer Service Representative
Business Service Representative
Call Center Representative
Call Center Customer Support
Customer Service Representative
Client Distribution Specialist
Client Account Assistant
Customer Support Specialist
Contact Center Help Desk
Telephone Support Specialist
Customer Interaction Management Specialist
Client Success Manager
Customer Solution Representative
Why should your customer support teams leverage Salesforce CRM?
Identify and resolve customer issues in quick time.
Access customer interactions and constructive feedback.
Find the desired information with just a few clicks.
Leverage CRM data to identify and harness training opportunities.
Organize all your business data into a secure and unified platform.
Evaluate the performance of reps and formulate improvement plans.
It has been their success story for too long. Make it yours now!
93 %
unhappy customers will not do business with you again.
88 %
Of the potential customers go to competitors due to absence of clear policies.
73 %
customers make a switch after a bad experience.
82 %
of customers shift for better customer experience.
Don’t let your business fall in doldrums. Choose Salesforce CRM now!
Ready to Talk?
We’d love to hear from you and discuss how we can help?