Salesforce has announced Vaccine Cloud, a technology that will help the government agencies. Businesses, non-profits, and educational institutions manage their vaccine programs. Currently, the users of Salesforce technology who are specifically for vaccine administration are from Northwell Health, Illinois’ Lake County, Gavi, the Vaccine Alliance, University of Massachusetts Amherst, and many more.
Vaccine Cloud is actually part of the Salesforce COVID_19 response technology solutions that includes outcome monitoring, appointment scheduling, vaccine inventory management, and public health outreach.
It is reported that government agencies and public health agencies will use the Vaccine Cloud to monitor their vaccination progress with data and insights to improve their program effectiveness. This involves obtaining appropriate doses, tracking patient outcomes, and making data-driven decisions based on community health needs and risk factors.
Bret Taylor, the President and COO of Salesforce, stated that currently, the world is facing a big challenge in distributing billions of vaccine doses. However, technology can help play a critical role in ensuring that it is done effectively, efficiently, and equitably.
The company announced Work.com in May 2020, a website and toolset designed to help businesses re-open their facilities safely and manage employee well-being. The company launched Work.com for Vaccinations in September, which was designed to help clients in the public sector distribute, track, and measure their vaccination programs.
The Vaccine Cloud will replace Work.com for Vaccines and expand both governments and companies with its vaccine management solutions. Core Salesforce applications (Health Cloud, Service Cloud, Experience Cloud, and Digital Engagement), Framework (Lightning Platform), Tableau, and Mulesoft are now designed to extend the availability of solutions for vaccine administration.
Vaccine Cloud provides people with the opportunity to share their vaccine or health status, in addition to the features for government agencies and healthcare providers, which may be used by organizations to make decisions about re-opening offices, retail stores, entertainment venues, or other facilities.