Webinars

A solution is a detailed description of a customer issue and the resolution of that issue. Solutions help improve support agent productivity and response time to customers.

Zoho CRM offers a customizable set of features that are tailor-made for all your business processes- whether it be automation rules, preparing a blueprint for your in-house brands in your company, or almost everything! Zoho has it all covered.

Salesforce Knowledge is among the amazing features that salesforce gives us. It offers functionality to create, manage and share any kind of company regarding information and it can be shared securely when and added to cases.

Skuid is an application that helps us to create pages and applications fast without coding but by pulling data from multiple sources which are faster.

Conga Composer is a document generation tool that helps us to not only generate the document but also allow as to build and automate the documents.

This demo video highlights the aspects of Integrating Salesforce and Heroku using different integration methods like Heroku Connect, Salesforce Connect, Salesforce REST APIs, Callouts and canvas.

The webinar is about formulas and validation rules in salesforce. – In this webinar, I have talked about why we need formulas and validations.

In this webinar we have covered the introduction of Campaign and how can we create it in Salesforce. We have also explained about Campaign types and who can be the Campaign members.

A report is a list of records that meet the criteria you define. It’s displayed in Salesforce in rows and columns and can be filtered, grouped, or displayed in a graphical chart.

Quick Demo about Salesforce communities and steps for creating and configure the Communities.

Hubspot is a CRM that is an inbound marketing and sales software that helps companies attract visitors, convert leads, and close customers and also helps to store information on the people and companies you interact with and track efforts.

We looked into the details in the first webinar regarding Field Service Lightning earlier. Let’s look into how the Field Service Managed Package can serve us better and as a powerful tool in Salesforce.