- July 2, 2019
Salesforce Solution Management
A solution is a detailed description of a customer issue and the resolution of that issue. Solutions help improve support agent productivity and response time to customers.
- June 11, 2019
Webinar | A Walkthrough of Zoho CRM | Zoho CRM | Cloud Analogy
Zoho CRM offers a customizable set of features that are tailor-made for all your business processes- whether it be automation rules, preparing a blueprint for your in-house brands in your company, or almost everything! Zoho has it all covered.
- May 6, 2019
Knowledge Articles in salesforce
Salesforce Knowledge is among the amazing features that salesforce gives us. It offers functionality to create, manage and share any kind of company regarding information and it can be shared securely when and added to cases.
- May 6, 2019
Skuid with Salesforce
Skuid is an application that helps us to create pages and applications fast without coding but by pulling data from multiple sources which are faster.
- May 6, 2019
Salesforce Conga Composer – Webinar cloudanalogy Conga #Composer
Conga Composer is a document generation tool that helps us to not only generate the document but also allow as to build and automate the documents.
- March 19, 2019
Salesforce and Heroku Integration – Webinar
This demo video highlights the aspects of Integrating Salesforce and Heroku using different integration methods like Heroku Connect, Salesforce Connect, Salesforce REST APIs, Callouts and canvas.
- March 11, 2019
Salesforce™ Formulas & Validation – Webinar
The webinar is about formulas and validation rules in salesforce. – In this webinar, I have talked about why we need formulas and validations.
- March 9, 2019
Campaign – Webinar by #Cloudanalogy
In this webinar we have covered the introduction of Campaign and how can we create it in Salesforce. We have also explained about Campaign types and who can be the Campaign members.
- March 1, 2019
Salesforce Report And Dashboard – Webinar
A report is a list of records that meet the criteria you define. It’s displayed in Salesforce in rows and columns and can be filtered, grouped, or displayed in a graphical chart.
- February 6, 2019
Salesforce Communities Overview
Quick Demo about Salesforce communities and steps for creating and configure the Communities.
- February 5, 2019
Hubspot and Salesforce Integration Webinar
Hubspot is a CRM that is an inbound marketing and sales software that helps companies attract visitors, convert leads, and close customers and also helps to store information on the people and companies you interact with and track efforts.
- January 7, 2019
Field Service Lightning Webinar Series 2
We looked into the details in the first webinar regarding Field Service Lightning earlier. Let’s look into how the Field Service Managed Package can serve us better and as a powerful tool in Salesforce.