Zoho Extends Its Platform For Those Combating Covid-19

Zoho Extends Its Platform For Those Combating Covid-19

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Zoho, a cloud-based, integrated customer relationship management platform, expanded its technological platform to aid in the fight against the deadly Covid-19 outbreak in India. Zoho’s apps are now available for government entities, hospitals, and NGOs.

The company has also established a dedicated helpline number and a team to assist those who wish to use Zoho’s platform to create a bespoke solution. The firm also claims that it had collaborated with a few non-governmental organizations and government agencies. This includes the Tamil Nadu Covid War Room, which is developing technological solutions to help them organize their relief efforts.

Health Officer Viduthalai Virumbi B. said:  “Volunteers are using Zoho’s app at the Tamil Nadu Covid War Room to address covid-related requests and issues coming in through the 104 helplines. The app is also being used to manage requests for oxygen, medicines, and food. Even burial and cremation requests and grief counseling is being managed using the app.”

According to the Zoho Corporation, employees can create unique solutions using any of the company’s more than 50 applications. It will be freely available for this purpose. Online and offline fund collection and the creation of bills are areas where Zoho can help. It also aids inventory management by tracking the inventory of PPE kits and other medical supplies.

Volunteering, contact management, patient info, gathering donations, real-time visibility, data collecting, and other functions are made easier with the ZOHO CRM. Chatbots, social media response management, video conferencing, and low-code applications are just a few of the virtual tools available.

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Sachin Arora

Scrum Master and Principal Solutions Architect
"Sachin, a renowned Scrum Master and Principal Solutions Architect at Cloud Analogy, has rich experience when it comes to working on process improvement in a fast-paced environment maintaining high level of quality in all deliverables. Well known in the industry circles for his systematic approach to work and humbleness, Sachin has the ability to oversee, manage multiple projects simultaneously besides documenting and analyzing client requirement and defining a clear scope with appropriate timelines. He has a knack of handling critical escalations and possesses excellent interpersonal skills with demonstrated ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations. Sachin's expertise lies in varied hardware and software environments including Cloud technologies such as Salesforce, AWS, Cloud Foundry & Google App Engine and Mobile. Sachin is always proactively dedicated to his craft and very hard working for his clients. A true professional in every sense of the word! A very grounded personality enables him to lead teams effectively and be of value to all in his network. Sachin has an eye for detail and know how to get things done with the big picture always in his mind."

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