Zoho Announces New Features And Apps For Its Zoho One System

Zoho Announces New Features And Apps For Its Zoho One System

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Zoho Corporation is a worldwide software company specializing in cloud computing, web-based business solutions, and software development. Marketing, sales, customer service, email, human resources, financial, management, business intelligence, and other back-office functions are among the products and applications it offers.

The Zoho one system’s latest update includes AI-powered conversation analytics, data preparation, collaboration tools to accommodate different work models, Mobile Application Management (MAM) functionalities, telephony provider integrations for Zoho users, customizable user dashboards, and more.

Zoho also unveiled Zoho Commerce, a new service that helps retailers create online stores with tools for collecting orders, tracking inventory, shipping management, brand marketing, and data analysis that link with third-party payment processors.

When employees, customers, partners, and suppliers interact with organisations, the experience they have is usually a mirror of how the firm and its systems are structured within. The bulk of systems are currently disconnected as a result of vendor-provided siloed solutions,” said Praval Singh, Vice-President, Zoho Corp, in a virtual press conference.

Zoho One promises to solve problems of businesses that face operational, digitization, and retention difficulties. According to a company news release, the new features are intended to promote a hybrid work paradigm and experience that will help organizations scale even in unexpected times while allowing easy customization and personalization of workspaces to improve the user experience.

The new features include services that boost collaborative productivity, improve employee experience, and bring applications that bridge the gap between employees, employers, and teams, preparing organizations for the future. 

Furthermore, innovations such as embedded and conversational DataPrep, Work Graph, and Enterprise Search enable users to predict and provide unified, real-time insights from several departments, allowing for confident decision-making.

Over 40,000 businesses use Zoho One. In addition, it saw 60 percent year-over-year client growth in 2020, with the average number of apps utilized by enterprises climbing to 21.

For more such news related to the Salesforce, CRM, Cloud Computing, Google Cloud, visit our Cloud Analogy YouTube page and stay updated with what’s happening in the world of Salesforce.


Suraj Tripathi

Salesforce Consultant | Solution Engineering Head
"Suraj Tripathi, a certified Salesforce Principal Consultant of repute, is a wonderful mentor and leader. A certified Salesforce Architect and a 7X Salesforce Certified Platform Application Developer by passion and profession, Suraj has rich experience in languages such as Aura, HTML, Angular, Bootstrap, APEX, and JavaScript. With more than five years of expertise in Salesforce Development, Suraj has worked on more than 50+ projects out of which 20+ projects were related to Salesforce Integration, Writing Triggers, Batch classes, VisualForce pages, and Aura Components. At Cloud Analogy, he is the backbone of a wide range of projects from all perspectives - technology, architecture, project management, customer stakeholder management, etc. His energy on the floor is difficult to match and his passion to accept nothing but excellence makes him a leader around whom a team can always rally."

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